ClaimStay Control · B2B workflow · Audit · Management information
Insurance accommodation workflow control
for claims teams.
A B2B workflow, audit and management-information layer for temporary accommodation response. Built to support insurers, loss adjusters, claims teams, accommodation partners and procurement teams while claim decisions remain with the authorised insurance parties.
Controlled market-validation and pilot-stage development · Human-led review · No claim decisions
Operational guarantees
Why we’re different
Not another AI tool.
Other AI Tools
- Draft documents
- Black-box outputs
- Individual productivity
- No audit trail
Workflow-Control Layer
- Controls how work is executed
- Deterministic, explainable outputs
- Portfolio-level MI visibility
- Every action logged & auditable
75-second overview
See why accommodation workflow control matters.
A short overview of how ClaimStay Control turns scattered accommodation instructions, documents, extensions and escalation signals into a structured operating record for claims teams.
This film uses synthetic product scenes. ClaimStay Control supports B2B workflow control, audit trails and management information. It does not accept policyholder claim submissions, provide claims advice or make claim coverage, liability, settlement or policy interpretation decisions.
Accommodation Workflow Simulator
Simulate an accommodation instruction in seconds.
See how ClaimStay Control maps an insurance accommodation instruction into a structured workflow: case status, document position, extension risk, vulnerable customer indicators, escalation visibility and management-information readiness.
Not a chatbot. Not a claims decision engine. A deterministic workflow simulator using sample data and rule-based outputs for B2B pilot review.
Sample instruction inputs · Synthetic
Instructing organisation
Claim reference
Authority / approval
Incident type
Household
Urgency
Missing information (multi-select)
Extension pressure
Vulnerable customer indicator
Operational review output
Authorised organisation
Claim reference presence
Incident type
Household size & requirements
Vulnerable customer indicator
Accommodation urgency & status
Document position
Baseline security-screening status
Extension risk
Authority / approval status
Escalation status
MI readiness
Next human review action
The simulator uses synthetic demonstration data. It does not connect to live Jigsaw records, does not accept policyholder claims, does not provide claims advice and does not make claim coverage, liability, settlement or policy interpretation decisions.
See the full synthetic walkthroughSide by side
What this replaces.
Typical today
- Email-thread instructions
- Spreadsheet tracking
- Unmanaged extensions
- Retrospective reporting
ClaimStay Control
- Structured instructions
- Live case visibility
- Controlled extension events
- Audit-ready MI
Positioning
Not a chatbot. Not a claims decision engine.
A workflow-control layer for accommodation response.
Positioning
Not another claims tool.
ClaimStay Control is the workflow-control, audit and management-information layer that structures how insurance accommodation response is executed — while claim decisions remain with the authorised insurance parties.
Request Controlled PilotDeterministic workflows · Human approval required · Every action audited
Workflow control
Structured control.
Within the workflow — not around it.
ClaimStay Control does not make claim decisions. It structures the operational work around an accommodation instruction — so claims teams, accommodation partners and procurement teams share one controlled, auditable view.
What it structures
- C.01Structures accommodation instructions into complete, reviewable case records
- C.02Tracks document position — instruction letters, placement confirmations, duration notes
- C.03Makes extension events visible, human-approved and reportable
- C.04Carries vulnerable customer indicators as structured flags — no sensitive free-text in MI
- C.05Surfaces operational escalations to the right review level, with a full audit trail
Questions the MI answers
Q.01
“How many instructions this period were emergency placements?”
Q.02
“Where are stays drifting beyond their initially approved duration?”
Q.03
“Which open cases carry a vulnerable customer indicator?”
Q.04
“What documents are outstanding ahead of the Day-3 checkpoint?”
Control
Every workflow step is reviewed, approved, and attributable.
Claim decisions remain with the authorised insurance parties.
Human-led by design
Structure handles the routine.
Humans keep the decisions.
ClaimStay Control is built around a simple principle: the platform structures routine operational work — while people retain control of judgment, escalation, approvals and every decision that matters.
100%
Audit Trail Coverage
0
Automated Claim Decisions
Every
Extension Human-Approved
MI
Without Sensitive Free-Text
Accommodation Response Workflow
Built for How Claims Teams Actually Work
From instruction intake through extension control to pilot-review evidence, ClaimStay Control supports the complete accommodation-response lifecycle.
Instruction Intake
Structured capture of accommodation instructions with completeness checks, references and ownership in one flow.
Case & Placement Status
Live stage visibility from instruction received through placement actioned to case closure — with status age.
Document Governance
Instruction letters, placement confirmations and duration notes — tracked, versioned and review-flagged.
Extension Control
Every extension event logged and human-approved. Duration drift visible, reviewable and reportable.
Vulnerability & Escalation
Structured vulnerable customer indicators and operational escalation levels — without sensitive free-text.
MI & Pilot Review Packs
Period MI snapshots, SLA observation records and pilot-review evidence — privacy-safe, export-ready.
Case Visibility
Every Case. Every Control. One Place.
ClaimStay Control brings together case status, document position, extension events and escalation visibility in a unified workspace designed for accommodation-response teams.
Instruction Completeness
Structured checks on what has been received — and what is outstanding
Extension Risk Visibility
Duration drift surfaced early, with human approval on every extension
Escalation Routing
Rule-based escalation levels with supervisor visibility
Audit Trail
Complete history of every action, review and approval
Emergency placement · Household of 4
Temporary accommodation · Instruction Day 0
Status
Actioned
Stage
Day 3 checkpoint
MI readiness
92%
Next Actions
Security & Governance
Built for Enterprise Insurance Programmes
ClaimStay Control is designed to meet the security, governance and audit expectations of insurers, loss adjusters and enterprise procurement teams.
Enterprise Security
Enterprise security architecture with end-to-end encryption and SOC 2 readiness work under way.
Data Boundaries
Sensitive free-text excluded from MI. Structured flags only — privacy-safe by design.
Role-Based Access
Granular permissions for operational reviewers, supervisors and pilot stakeholders.
Audit Compliance
Complete audit trails for governance, procurement and pilot-review requirements.
Ready to bring control to accommodation response?
See how ClaimStay Control structures the workflow, audit trail and management information around your accommodation response — with human-led review and clear regulatory boundaries.